The Need for Grounding in LLM-based Dialogue Systems

Abstract

Grounding is a pertinent part of the design of LLM-based dialogue systems. Although research on grounding has a long tradition, the paradigm shift caused by LLMs has brought the concept onto the foreground, in particular in the context of cognitive robotics. To avoid generation of irrelevant or false information, the system needs to ground its utterances into real-world events, and to avoid the statistical parrot effect, the system needs to construct shared understanding of the dialogue context and of the partner’s intents. Grounding and construction of the shared context enables cooperation between the participants, and thus supports trustworthy interaction. This paper discusses grounding using neural LLM technology. It aims to bridge neural and symbolic computing on the cognitive architecture level, so as to contribute to a better understanding of how conversational reasoning and collaboration can be linked to LLM implementations to support trustworthy and flexible interaction.

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