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LREC-COLING 2024main

Sonos Voice Control Bias Assessment Dataset: A Methodology for Demographic Bias Assessment in Voice Assistants

Proceedings of the 2024 Joint International Conference on Computational Linguistics, Language Resources and Evaluation (LREC-COLING 2024)

DOI:10.63317/37xr6igmz7vn

Abstract

Recent works demonstrate that voice assistants do not perform equally well for everyone, but research on demographic robustness of speech technologies is still scarce. This is mainly due to the rarity of large datasets with controlled demographic tags. This paper introduces the Sonos Voice Control Bias Assessment Dataset, an open dataset composed of voice assistant requests for North American English in the music domain (1,038 speakers, 166 hours, 170k audio samples, with 9,040 unique labelled transcripts) with a controlled demographic diversity (gender, age, dialectal region and ethnicity). We also release a statistical demographic bias assessment methodology, at the univariate and multivariate levels, tailored to this specific use case and leveraging spoken language understanding metrics rather than transcription accuracy, which we believe is a better proxy for user experience. To demonstrate the capabilities of this dataset and statistical method to detect demographic bias, we consider a pair of state-of-the-art Automatic Speech Recognition and Spoken Language Understanding models. Results show statistically significant differences in performance across age, dialectal region and ethnicity. Multivariate tests are crucial to shed light on mixed effects between dialectal region, gender and age.

Details

Paper ID
lrec2024-main-1309
Pages
pp. 15056-15075
BibKey
sekkat-etal-2024-sonos
Editor
N/A
Publisher
European Language Resources Association (ELRA) and ICCL
ISSN
2522-2686
ISBN
979-10-95546-34-4
Conference
Joint International Conference on Computational Linguistics, Language Resources and Evaluation
Location
Turin, Italy
Date
20 May 2024 25 May 2024

Authors

  • CS

    Chloe Sekkat

  • FL

    Fanny Leroy

  • SM

    Salima Mdhaffar

  • BS

    Blake Perry Smith

  • YE

    Yannick Estève

  • JD

    Joseph Dureau

  • AC

    Alice Coucke

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