Multimodal Negotiation Corpus with Various Subjective Assessments for Social-Psychological Outcome Prediction from Non-Verbal Cues

Abstract

This study investigates social-psychological negotiation-outcome prediction (SPNOP), a novel task for estimating various subjective evaluation scores of negotiation, such as satisfaction and trust, from negotiation dialogue data. To investigate SPNOP, a corpus with various psychological measurements is beneficial because the interaction process of negotiation relates to many aspects of psychology. However, current negotiation corpora only include information related to objective outcomes or a single aspect of psychology. In addition, most use the “laboratory setting” that uses non-skilled negotiators and over simplified negotiation scenarios. There is a concern that such a gap with actual negotiation will intrinsically affect the behavior and psychology of negotiators in the corpus, which can degrade the performance of models trained from the corpus in real situations. Therefore, we created a negotiation corpus with three features; 1) was assessed with various psychological measurements, 2) used skilled negotiators, and 3) used scenarios of context-rich negotiation. We recorded video and audio of negotiations in Japanese to investigate SPNOP in the context of social signal processing. Experimental results indicate that social-psychological outcomes can be effectively estimated from multimodal information.

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