A Comparison of Praising Skills in Face-to-Face and Remote Dialogues

Abstract

Praising behavior is considered to an important method of communication in daily life and social activities. An engineering analysis of praising behavior is therefore valuable. However, a dialogue corpus for this analysis has not yet been developed. Therefore, we develop corpuses for face-to-face and remote two-party dialogues with ratings of praising skills. The corpuses enable us to clarify how to use verbal and nonverbal behaviors for successfully praise. In this paper, we analyze the differences between the face-to-face and remote corpuses, in particular the expressions in adjudged praising scenes in both corpuses, and also evaluated praising skills. We also compare differences in head motion, gaze behavior, facial expression in high-rated praising scenes in both corpuses. The results showed that the distribution of praising scores was similar in face-to-face and remote dialogues, although the ratio of the number of praising scenes to the number of utterances was different. In addition, we confirmed differences in praising behavior in face-to-face and remote dialogues.

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