Towards Speech-only Opinion-level Sentiment Analysis

Abstract

The growing popularity of various forms of Spoken Dialogue Systems (SDS) raises the demand for their capability of implicitly assessing the speaker’s sentiment from speech only. Mapping the latter on user preferences enables to adapt to the user and individualize the requested information while increasing user satisfaction. In this paper, we explore the integration of rank consistent ordinal regression into a speech-only sentiment prediction task performed by ResNet-like systems. Furthermore, we use speaker verification extractors trained on larger datasets as low-level feature extractors. An improvement of performance is shown by fusing sentiment and pre-extracted speaker embeddings reducing the speaker bias of sentiment predictions. Numerous experiments on Multimodal Opinion Sentiment and Emotion Intensity (CMU-MOSEI) databases show that we beat the baselines of state-of-the-art unimodal approaches. Using speech as the only modality combined with optimizing an order-sensitive objective function gets significantly closer to the sentiment analysis results of state-of-the-art multimodal systems.

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