The Linguistic Data Consortium Member Survey: Purpose, Execution and Results

Abstract

The Linguistic Data Consortium (LDC) seeks to provide its members with quality linguistic resources and services. In order to pursue these ideals and to remain current, LDC monitors the needs and sentiments of its communities. One mechanism LDC uses to generate feedback on consortium and resource issues is the LDC Member Survey. The survey allows LDC Members and nonmembers to provide LDC with valuable insight into their own unique circumstances, their current and future data needs and their views on LDC’s role in meeting them. When the 2006 Survey was found to be a useful tool for communicating with the Consortium membership, a 2007 Survey was organized and administered. As a result of the surveys, LDC has confirmed that it has made a positive impact on the community and has identified ways to improve the quality of service and the diversity of monthly offerings. Many respondents recommended ways to improve LDC’s functions, ordering mechanism and webpage. Some of these comments have inspired changes to LDC’s operation and strategy.

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