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Obtaining Predictive Results with an Objective Evaluation of Spoken Dialogue Systems: Experiments with the DCR Assessment Paradigm
Proceedings of the Second International Conference on Language Resources and Evaluation (LREC 2000)
Abstract
The DCR methodology is a framework that proposes a generic and detailed evaluation of spoken dialog systems. We have already detailed (Antoine et al., 1998) the theoretical bases of this paradigm. In this paper, we present some experimental results on spoken language understanding that show the feasibility and the reliability of the DCR evaluation as well as its ability to provide a detailed diagnosis of the system’s behaviour. Finally, we highlight the extension of the DCR methodology to dialogue management.