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Stories and Personal Experiences in the COVID-19 Discourse

Storytelling, i.e., the use of of anecdotes and personal experiences, plays a crucial role in everyday argumentation. This is particularly true for the highly controversial debates that spark in times of crisis - where the focus of the discussion is on heterogeneous aspects of everyday life. For individuals, stories can have a strong persuasive power; for a larger collective, stories can help decision-makers to develop strategies for addressing the challenges people are facing, especially in times of crisis. In this paper, we analyse the use of storytelling in the COVID-19 discourse. We carry out our analysis on three publicly available Reddit datasets, for a total of 367K comments. We automatically annotate the Reddit datasets by detecting spans containing storytelling and classifying them into: a) personal vs. general – is the story experienced by the speaker? b) argumentative function (Does the story clarify a problem, potentially consisting in harm to a specific group? Does it exemplify a solution to a problem, or does it establish the credibility of the speaker?), and c) topic. We then carry out an analysis which establishes the relevance of storytelling in the COVID discourse and further uncovers interactions between topics and types of stories associated to them.