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Evaluation for Darpa Communicator Spoken Dialogue Systems
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Evaluation for Darpa Communicator Spoken Dialogue Systems
The overall objective of the DARPA COMMUNICATOR project is to support rapid, cost-effective development of multi-modal speech-enabled dialogue systems with advanced conversational capabilities, such as plan optimization, explanation and negotiation. In order to make this a reality, we need to find methods for evaluating the contribution of various techniques to the users’ willingness and ability to use the system. This paper reports on the approach to spoken dialogue system evaluation that we are applying in the COMMUNICATOR program. We describe our overall approach, the experimental design, the logfile standard, and the metrics applied in the experimental evaluation planned for June of 2000.
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