| Title |
From Acts and Topics to Transactions and Dialogue Smoothness |
| Author(s) |
Hans Dybkjær (1), Laila Dybkjær (2) (1) Prolog Development Center A/S (PDC), H. J. Holst Vej 3C-5C, 2605 Brøndby, Denmark, dybkjaer@pdc.dk; (2) Natural Interactive Systems Laboratory, University of Southern Denmark, Campusvej 55, 5230 Odense M, Denmark, laila@nis.sdu.dk |
| Session |
O41-EMS |
| Abstract |
Measuring transaction success and dialogue smoothness is extremely time consuming and costly when done manually and on many dialogues but is the only possibility today for spoken dialogue systems without a very clear success state. This paper investigates the possibility of automatic derivation of transaction success for task-oriented dialogues based on simple act-topic annotations. |
| Keyword(s) |
Automatic annotation, transaction success, acts, topics, spoken dialogue, dialogue smoothness, patterns, task-oriented human-computer dialogue |
| Language(s) | N/A |
| Full Paper |